At Coastal Carpet Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy elaborates how we gather, utilize, and share information when you visit our website, sign up for our services, or interact with us.

What Type Of Information Do We Collect?

We collect some information from clients for better user experience. However, our collected information include:  

Personal Information

We are required to collect personal information from you when you sign up for our services. Our company collects this information to update you about the progress and register you as a user of our website. The information we collect includes:

• Name  
• Email address  
• Phone number  
• Billing and shipping address  
• Payment collection information.

Non-Personal Information 

We also collect non-personally identifiable information when you give a green signal to process the services. 

• IP address  
• Browser type and version  
• Operating system  
• Usage of data on the webiste (e.g., pages visited, or spent time on pages)  

How We Use Your Information?

We prioritize our clients’ privacy with a multi-layer security system. However, this information is crucial to improve user experience. This information enlightens us about interests, hobbies, and preferred services, which help us maintain relevance, easy navigation, and save a good amount of time. We use your information to:  

• Provide and manage our carpet cleaning services.  
• Respond to inquiries, rescheduled appointments, and stay in touch with you.  
• Process payments securely.  
• Improve our website and services.  
• Send newsletter, and promotional emails. (if you opt in).  

What Information Do We Share With Whom?

We have strict rules and restrictions regarding the protection of customers’ personal information. Hence, we do not sell, or share your private information to the third parties. 

In certain circumstances, we may share your information with service providers that require access for operation. However, we ensure the confidentiality and security of your information and ensure that service providers safeguard your information in strict compliance with this policy.

Sometimes, we need to provide information to regulatory authorities as well as law enforcement officials. In some instances, we disclose your information to protect or defend legal rights.

Anyway, we take responsibility for protecting your information under all circumstances because we treat your personal information as an asset of the company. 

Data Security

We employ suitable technical and organizational measures to shield your information from unauthorized and unreliable access, disclosure, changing, or removal of specification. However, we ensure secure transmission and storage of your data.  

Cookies and Tracking Technologies

Our website utilizes cookies as well as similar technologies to improve user experience and analyze performance of the website. You are allowed to customize your browser settings to reject cookies, but this may limit personalization and functionality on our site. For instance, you can exercise your control by erasing them, blocking them, and notifying you when any file is stored. 

We suggest you check your browser for instructions on this function. Remember that once you disable cookies, you will not be able to enjoy a full personalized experience on our website. 

Children’s Privacy

Our services are not implemented to children younger than 13 years of age. Our privacy policy reflects our general policy regarding the following: 

• Collection of children’s personal information
• Taking parental consent
• How we access the child’s information
• Use of children’s personal information

Third-Party Links

Our website may contain links to third-party websites. We do not take authority and responsibility for the privacy practices or content of these websites. We suggest our client to review their privacy policies.  

How Do We Secure Your Information?

We establish strict security standards and ensure every decision and action is aligned accordingly. Our tech team assigned security roles, maintains and employs appropriate security procedures to protect your information. 

We save your information on a protected server behind a firewall. As you enter your PI, we encrypt that information using a secure socket layer technology. We are concerned and conscious about the protection of your security and prevent taking any action that gives any unauthorized access to your information. 

Changes to This Privacy Policy

We may alter this Privacy Policy periodically according to industry initiatives and variating laws. Furthermore, we update it to reflect our collection and use practices and changes in our website features and technology. All amendments are exclusively available and effective upon posting on this website. 

Your continuous use of the website after being notified about the revised Privacy Policy signifies that you agree with the latest updates. Therefore, it is important to review every update regarding the Policy regularly to ensure you are well-aware of any change. 

Contact Us

If you have any second thoughts regarding our Privacy Policy or how we handle your information, please reach us out at:  

Coastal Carpet Care 

Email: coastalcarpetcare@gmail.com

Phone: 858 274 4513

Address: 4905 Morena Blvd suite 1306 San Diego, CA 92117 USA